SELF-PACED Tax Preparer Training Course

Cancellation Policy

ERO Success Academy Booking Policy - ALL ERO Success Academy Courses are NON-REFUNDABLE. - By booking a course with ERO Success Academy, I acknowledge that ERO Success Academy is NOT responsible for my personal or business success. - I acknowledge that I will adhere to the Terms and Conditions and additional policies outlined for ERO Success Academy. ERO Success Academy Zoom Standards - Please plan to sign onto a Zoom call 2-5 minutes ahead of the designated start time. - Please keep the video on throughout the class time and audio muted when not speaking. - Please reach out via email concerns for Zoom conferencing prior to Zoom session. - Please contact ERO Success Academy via email if you are having difficulty with audio or visual during Zoom conferencing. - Please put all computer notifications on mute and keep your phone or other devices off or away during Zoom conferencing. Close all other tabs and windows. Be present and engaged.  - Please practice courteous and respectful non-verbal communication with all members of the class. Keep eye contact, hand gestures, facial expressions, and body language polite and focused.  - To the extent possible, work in a quiet, non-distracting space. Speak to housemates about limiting interruptions and noise during class time.  - To signal our attention, use the ‘Raise Hand’ function on Zoom or drop questions into the chat function. They will be checked these periodically throughout the class.  - Do not share Zoom login information. Any unauthorized attendees will be removed. - For questions about material discussed on Zoom, please reach out to us at info@erosuccessacademy.org, and we will schedule a call to speak to you. 

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